SERVICES

Partnership
done right

SaaS Glue is a small team of senior engineers in Morocco, building custom integrations and automations for businesses worldwide. More about who we are.

No account managers, no junior subcontractors. The engineer who scopes your project is the one who builds it, and the one who picks up the ticket when something breaks.

We only do well when you do. The price is fixed before we start, so a job that drags on comes out of our margin. Support is optional, so we have to keep earning it, and you own every line we write either way.

Integration Audit

One-off 1–3 weeks · $500–$2,000

We work through your whole stack and hand back a prioritized list of fixes, ranked by what each one is costing the business.

— What you get

  • Full inventory of tools, data flows, and the manual workarounds quietly holding things together
  • Structural risks scored by what it costs to leave each one alone
  • Costed roadmap for the next one to three integrations or automations worth building
  • Walkthrough call with your engineering team to talk through the findings

— What this isn't

Corporate strategy consulting. This is a technical diagnosis, not a deck

Custom Integration Build

Phased 2–12 weeks · $4k–$25k

Connect the systems that should already be talking. Sync them in real time, and keep them stable when one of them changes.

See it shipped Mirakl → Mintsoft for a 3PL →

— What you get

  • Schema and data-flow design across the systems involved
  • Middleware shipped to production, on your infrastructure or ours
  • Retry logic and monitoring so failures get caught and recovered rather than discovered weeks later
  • Runbooks your on-call engineer can actually use when something does go wrong

— What this isn't

Rebuilding features your existing tools already do natively

Workflow Automation

Phased 2–12 weeks · $4k–$25k

The repetitive work someone in ops is doing manually every week, turned into software that runs on its own.

See it shipped Royal Mail claim automation →

— What you get

  • Process map of the workflow as it actually runs today, edge cases included
  • Custom automation that plugs into the tools your team is already using
  • AI where judgment is required: parsing free-text, classifying inputs, or extracting data from documents
  • Dashboards and alerts so the team knows what ran and what failed
  • Handover session with the people who own the process internally

— What this isn't

Decisions that genuinely need a human reading the situation

Support

Ongoing Monthly · from $250/mo

We stay embedded after launch. The engineer who built it is the one who keeps it running, and the one who ships the next thing when you need it.

— What you get

  • Monitoring and alerting on every integration we own
  • Incident response inside an agreed SLA
  • API and schema changes handled before they break the integration
  • Quarterly review of what's running and what should be retired or replaced

— What this isn't

A break-fix helpdesk with no context on your business

THE PROCESS

How a build
actually runs

A build has two stages, and you decide at the end of the first whether there is a second. Discovery turns one job into a written specification with a fixed price on it. Development builds what that specification describes. Support is a third stage you can take or leave.

Most agencies hide what they charge. We post the ranges below. Discovery and development are quoted and billed separately, so the build figure sits on top of the discovery fee. Both are indicators until we have scoped the work. After that the price is fixed, and only a change in scope moves it.

01

Discovery

1–3 weeks $500–$1,000

We map the systems in scope and pin down the business rules, then turn both into a specification with a fixed price on it.

  • A written map of how data has to move between your systems
  • Business rules and edge cases written down before anyone writes code
  • Fixed-price technical specification for you to sign off
  • A walkthrough of the spec with you before anything is signed
02

Development

2–12 weeks $4k–$25k

We develop what the specification describes. Nothing starts until you have signed it off, and the price is fixed from that point unless the scope moves.

  • Custom middleware, automations and integrations shipped to production
  • Written runbooks and monitoring so your team knows what to do when something breaks
  • A 30-day fix window after launch
03

Support

optional

Monthly from $250/mo

Optional by design. Every build hands over the code, the runbooks and the monitoring, committed straight into your repo, so your team can run it from day one.

Support is for the teams who would rather we kept hold of it. Same engineer, same context. We would rather you could walk away than feel stuck with us.

TRACK RECORD

Solutions
that scale

Kept a major client by building the integration that didn't exist.

Mirakl Mintsoft for a 3PL

Many-to-many order splitting, inventory sync, marketplace fulfillment.

Read the full case study
240+ hours/year saved, hundreds of $ recovered monthly.

Royal Mail claim automation

AI-powered Xero + Linnworks workflow filing claims in seconds.

Read the full case study
Every order now shows what it actually made.

Multichannel order-level P&L

True profit per order across three Shopify stores and three marketplaces.

Read the full case study

FAQ

Got questions?
start here

What is the typical timeline for an integration project?
Discovery typically takes one to two weeks, and up to three for a complicated stack. A typical integration ships in two to eight weeks after that, and up to twelve when several systems are involved or their APIs are badly behaved. That is three to ten weeks end to end for most projects, and fifteen at the outside. We scope the work in detail before quoting, and the price doesn't move once we start. Those dates assume timely access to sandbox credentials and quick answers on business rules. If we're blocked waiting on either, the timeline shifts with it.
How much of my team's time will this take?
We do all the coding, but we can't build this in a vacuum. Expect around 2–5 hours in the first week getting us access and walking us through your workflow, plus an hour or two at the end to sanity-check what we've shipped. We move fast, but if business questions sit unanswered for days, the project stalls.
Will this disrupt our live operations?
It shouldn't. We build and test everything in a sandbox while your business keeps running as normal. Live data is always less predictable than test data, so we cut over during your quietest hours and stay online to monitor the first live syncs, catching anything odd before customers notice.
What happens when something breaks?
Third-party APIs go down, humans type strange things into forms, and AI components occasionally misclassify an input or hallucinate a value. Some of that is predictable, some of it isn't, and AI in particular is non-deterministic by design, so we add guardrails and human review wherever the stakes are high. Monitoring and error resilience are core principles for us: every integration we ship is instrumented to surface failures the moment they happen, so nothing sits broken in silence. We respond quickly and do our best to get things back on track, whether that's a one-line fix from us or a quick retry once a value is corrected.
How do you handle third-party API changes post-launch?
Every project includes a 30-day fix window after launch. Clients on a retainer go further: we handle API changes before they break the integration. Without a retainer, we quote any work that falls outside the fix window, or you can move to a retainer at any point.
Do you sign NDAs, and how are our credentials secured?
Yes, we sign NDAs as standard. Credentials live in a secrets manager (1Password, Doppler, or whatever you already use), scoped to the minimum permissions the integration needs. They never go in source code or into the repo.
Who retains ownership of the developed code?
You own the code. We commit directly to your repo, or hand it over at the end of the engagement. No platform lock-in, no license fees, no black-box middleware sitting between you and the systems it touches.
Do you provide ongoing maintenance after the project launches?
Maintenance is optional. Every project includes a 30-day fix window after launch. After that you can move to a retainer from $250/month, or take it in-house. Either way, you get the runbooks.
Are you able to integrate with legacy systems that lack a public API?
Yes. When there's no modern API, we work with what's available: SFTP/CSV, direct database access, SOAP, or scraping as a last resort.
Can you work with proprietary or lesser-known software?
Yes. Most of our work is fully custom, and niche or in-house tools are normal for us. If your system can expose data somehow (API, flat file, database, or webhook), we can integrate it.
We want to use AI but don't know where it fits. How do we figure that out?
Most clients want AI but aren't sure where it fits. An Integration Audit is the right place to start, because AI works best on workflows that are already cleanly defined. We map how the process actually runs, tidy up the chaos, then layer AI only where judgment is genuinely needed: reading free-text emails, classifying messy inputs, or extracting data from documents. Skip the cleanup and you'll just have AI making the same mess faster.
What is your scoping and pricing model?
Discovery costs $500 to $1,000 and takes one to three weeks. It ends in a written specification with a fixed price on it. Development is quoted from that spec and runs $4,000 to $25,000 over two to twelve weeks, separately from the discovery fee. Support is optional and starts at $250 a month. Those figures are indicators until we have scoped your job. Once you sign off, the only thing that moves the price is a change you ask for.

Tell us
what's breaking

Book a call to talk it through, or email your stack and we'll come back with a one-page read on where to start

Book a Free Call Email Us